Cancellation Policy
At Time to Talk SLT, we strive to provide exceptional service and flexibility to our clients. We understand that plans may change, and we aim to accommodate your needs as best as possible. Please review our cancellation policy below to understand your options and responsibilities when canceling or rescheduling appointments.
1. Appointment Cancellations
Notice Required: We kindly request that you provide at least 24 hours’ notice if you need to cancel or reschedule your appointment. This allows us to offer the time slot to another client.
How to Cancel: You can cancel or reschedule your appointment by contacting us via:
Phone: 086 193 2129
Email: info@timetotalkslt.com
Contact Form: Contact Page
2. Late Cancellations and No-Shows
Late Cancellations: If you cancel your appointment with less than 24 hours’ notice, a late cancellation fee may apply.
No-Shows: If you fail to attend your appointment without prior notice, you may be charged the full cost of the service.
3. Refunds
Refund Eligibility: Refunds are only available under specific circumstances and are subject to approval. Please contact us directly to discuss your situation.
Processing Time: If a refund is approved, it will be processed by the choice of owner.
4. Exceptions
We understand that emergencies and unforeseen circumstances can arise. If you have a valid reason for canceling late or missing your appointment, please reach out to us. We will review your case and may waive any fees at our discretion.
5. Changes to This Policy
We reserve the right to update or modify this cancellation policy at any time. Any changes will be reflected on this page, and we encourage you to review this policy periodically.
If you have any questions about our cancellation policy, please feel free to contact us via our Contact Page or email us at info@timetotalkslt.com.
This cancellation policy is designed to be clear and user-friendly, aligning with the tone and structure of typical privacy policies and contact pages. Let me know if you’d like further adjustments!